At Osage, we've asked this question to literally thousands who have visited our factory. The responses received over the years can easily be summed up by one word - compassion.

In your job you encounter people of all types and colors - teachers, mechanics, executives, babies, the tired, poor, and of course the "regulars." You're a health care professional wanting to positively impact the lives of others by alleviating suffering and pain. From the moment you step into your ambulance to the moment you arrive at the hospital, you deliver compassionate care with unyielding patience, and with the utmost respect for the patient.

We realize there'll be days you spend more time in your ambulance than in your own home. Many relate that their ambulance is like an extended family member, or partner. With such high values and expectations, is it any wonder why we become so attached to our ambulances?

We're not just building a box on a chassis; we're providing a life saving tool, an extended partner that can help save lives.

Knowing these emotional bonds run deep, we promise to treat you with the same prompt attention, compassion, patience and respect that you bring to the job every day. You have our word.

Signed,